Full Service

Hideaways at Palm Bay is a full service hotel ideally situated just outside of Georgetown. As a part of our efforts to make our guests vacations pleasant and stress free, we offer a broad range of pre-arrival concierge services.

Pre-Arrival Concierge Services

There is a local market located in Georgetown just roughly 1.5 miles from Hideaways where guests are able to purchase their groceries and necessities. At Hideaways, we go one step further by offering pre-arrival guest services which include grocery shopping so that you don’t have to worry about this at arrival. This service is just one of the many ways that we put our guests first and aim to provide you with a pleasurable experience so you can call Hideaways your home away from home. Reach out to our pre-arrival guest services team at info@hideawayspalmbay.com to request our grocery list and begin your grocery order!

In addition to ensuring your accommodation is fully stocked with food, beverages, and necessary supplies upon arrival, a few more of our concierge services include:

  • Taxi Pick-up Arrangements
  • Car Rental Information
  • Excursions and Tours Information
  • Scooter Rental Information

What This Could Look Like for You

After you arrive at Exuma International Airport, there is no need to worry about how you are going to arrive at Hideaways. Your taxi has been pre-arranged or your rental car is booked and ready for pick-up. Once you have made it to your vehicle and are ready to continue with your journey, you travel along Queen’s Highway for a short trip of roughly twelve minutes. You see the ‘Hideaways at Palm Bay’ sign as you approach the resort and think to yourself “we made it”! Once you settle with the taxi or park your vehicle, you walk into the Hideaways Hotel and are greeted by friendly Hideaways staff, who are ready to offer their assistance and have you checked-in and settled-in.

Once you arrive at your beautifully decorated and freshly renovated cottage or villa, you are welcomed with air conditioning, cozy furniture, and a fully stocked property with your requested groceries and supplies for the duration of your stay. All you need to do is relax and unwind while getting acquainted with your property. Why not do so with a nice cool beverage already stocked in your fridge or available at Splash, the on-site restaurant & bar!

Once you are settled, you look forward to the days you will be spending at the pool, the beach, or the restaurant. You also look forward to the excursions and tours you pre-arranged through the advice and assistance of our pre-arrival guest services team. No need to worry about any planning on this trip, you’ve done it all! You have the essentials and everything you need to enjoy your vacation.

Hideaways Concierge Services During Your Stay

Our concierge service is not only available to you during pre-arrival; we are here throughout the duration of your visit! We are confident that you will be pleased with our knowledgeable specialists and their ability to recommend great places to eat, where to watch the sunrise and sunset, the best tours for your personal interests, and much more. We are here to ensure your stay is hassle free and are able to assist with any reservations or arrangements you may need. Check in with info@hideawayspalmbay.com or our front desk for assistance before and/or during your stay!

Questions or Inquiries?

Questions and inquiries are always welcome at our front desk. Our Hideaways front end staff are available to offer you assistance in arranging excursions, reservations and bookings, and offer helpful recommendations if you are looking for some local advice. We are available to help personalize the details of your upcoming stay to make it enjoyable for you and your party.

*Exclusions may apply if booking with a special rate or through a booking agent.

***Spa services can include massages in your unit, however, all spa services are provided only upon request and ideally pre-arranged for availability. Please inquire with our front desk staff or the pre-arrival guest services team via info@hideawayspalmbay.com.