Full Service

Hideaways at Palm Bay is a full service hotel ideally situated just outside of Georgetown. As a part of our efforts to make our guests vacations pleasant and stress free, we offer a broad range of pre-arrival concierge services.

Pre-Arrival Concierge Services

Georgetown is home to the nearest market where guests are able purchase their groceries and necessities, as well as peruse through the local stores and markets. At Hideaways, we go one step further by offering pre-arrival services including grocery shopping so that you don’t have to worry about this upon your arrival. This is one of the many ways that we put you and your needs first, and aim to provide you with a pleasurable experience while calling Hideaways your home away from home.

In addition to ensuring your property is fully stocked with food, beverages, and necessary supplies upon arrival, a few more of our concierge services include:

  • Taxi Pick-up Arrangements
  • Car Rental Arrangements
  • Booking of Excursions and Tours
  • Scooter Rentals
  • Cast Away Getaways

What This Could Look Like for You

After you arrive at Exuma International Airport, there is no need to worry about how you are going to arrive at Hideaways. Your taxi has been pre-arranged or your rental car is booked and ready for pick-up. Once you have made it to your vehicle and are ready to continue with your journey, you travel along Queen’s Highway for a short trip of roughly ten minutes. You see the ‘Hideaways at Palm Bay’ sign as you approach the resort and think to yourself “we made it”! Once you settle with the taxi or park your vehicle, you walk into the Hideaways Hotel and are greeted by friendly Hideaways staff, at the ready to offer their assistance to get you checked-in and settled-in.

Once you arrive at your beautifully decorated and freshly renovated cottage or villa, you are welcomed with air conditioning, cozy furniture, and a fully stocked property with your requested groceries and supplies for the duration of your stay. All you need to do is relax and unwind while getting acquainted with your property. Why not do so with a nice cool beverage, at the ready in your refrigerator?

Once you are settled, you look forward to the days you will be spending at the pool, the beach, or the restaurants you had our concierge service make reservations at before your trip. You also look forward to the excursions and tours you arranged. No need to worry about any planning on this trip, you’ve done it all! You have the essentials and everything you need to enjoy your vacation.

Everything has been arranged however, you saw a poster at the airport for an exciting day-trip that you are interested in doing while in Exuma, or thought of something you might enjoy doing after the fact. No problem at all. You know from experience that the Hideaways concierge service is available and more than happy to help you with any questions, recommendations, or bookings throughout the duration of your stay.

Hideaways Concierge Services During Your Stay

Our concierge service is not only available to your pre-arrival; we are here throughout the duration of your visit. We are confident that you will be pleased with our knowledgeable specialists and their ability to recommend great places to eat, where watch the sunrise and sunset, the best tours for your personal interests, and much more. We are here to ensure your stay is hassle free and are able to assist with any reservations or arrangements you may need.

Hotel Amenities

Hideaways guests benefit from a broad range of amenities and services, many of which include the following:
  • Complimentary Daily Breakfast*
  • Front Desk Service
  • Full Service Business Centre
  • Free Wireless Internet in Public Spaces
  • Complimentary Guest Computers with Internet Access
  • Cellular Phone Rentals**
  • Beach Towel Service
  • Complimentary Shuttle Service to and from Georgetown
  • Private Fresh Water Pool Complete with Lounge Chairs, Umbrellas, and Towels
  • Private Beach Access with 900 Ft of Beautiful White Sand Complete with Lounge Chairs, Umbrellas, and Towels
  • Comprehensive Fitness Centre
  • Spa Services Upon Request***
  • Watersports Equipment including Paddle Boats, Paddle Boards, Kayaks, Snorkel Gear, etc.
  • Games Room
  • Restaurant Charging Privileges at ‘Splash!’; the on Location Beach Bar and Grill
  • Laundry Service
  • Dry Cleaning upon Request

Questions or Inquiries?

Questions and inquiries are always welcome at our front desk. Our Hideaways front end staff are available to offer you assistance in arranging excursions, reservations and bookings, and offer helpful recommendations if you are looking for some local advice. We are available to help personalize the details of your upcoming stay to make it enjoyable for you and your party.

*Exclusions may apply if booking with a special rate or through a booking agent. Breakfast is continental style, and can be upgraded to a fully cooked breakfast for $5 with your breakfast voucher. Please inquire with your Hideaways representative for further information.

**Cellphones can be provided to you and your party from Hideaways during your stay. Fees apply.

***Spa services can include massages in your unit however, all spa services are provided only upon request. Please inquire with our front desk staff or your Hideaways representative.